002 | Acronyms, Support and Clarity with David Ventura

02.png

Listen and Subscribe Where You Get Your Podcasts

In Episode #002 of CrisisCast 2020 | Acronyms, Support and Clarity with David Ventura

Discover…

  • Why focusing on short-term objectives matters

  • The value of recognizing the stages of grief

  • Why now more than ever, ‘checking in’ is essential for client retention


Today On CrisisCast 2020 - No relation to the pet detective… David Ventura - A consultant who specializes in key account management. I’d normally see him at school pickup a few times a week, where he’s generally about to go / or returning from a long commute working with clients or doing a speaking gig.
So… since I couldn’t catch up with him at the local pub with the other dads (where we’d often find ourselves talking about running business and the best service station on the M40), I thought this would be a perfect opportunity to discover exactly what Key Account manager does and more to the point… what he makes of this situation. And by the way if you’re wondering about the service station…  It’s Beaconsfield - Because parking is great and Pizza Express is always a winner.

My Guest:

David is a thought-provoking speaker who helps Senior Leaders and their teams improve the profitability and performance of key customers, bringing to life the principles of increasing results by improving relationships with your most important customers.

David has spent over 12 years in a variety of commercial and leadership roles across numerous sectors, including Retail, IT and Telecoms, with a proven track record in driving business growth across new business and the existing customer base.

His ability to adapt to any given group, sector and culture makes him an ideal facilitator to bridge the gap between ‘best practice’ and creative and innovative solutions.

Having started his career in the ‘entertainment industry’ working as a resident Entertainments Manager for Holiday Parks, Cruise Ships and Nightclubs, the transition into Sales and Leadership 12 years came naturally, bringing with him some core principles of Customer Growth;

  • The key to any great ‘performance’ is integrity and authenticity. The same applies to business.

  • If ‘people buy from people’ then rapport and relationship skills are the most powerful skills to master

    in business

  • Sales can often be seen as a downstream result of Service Excellence

Now working as a speaker, corporate trainer, and coach, David now dedicates his time to helping organizations grow revenues, empower employees and reach full potential by delivering highly engaging and ‘output focussed’ workshops.

Living in Hertfordshire, with his wife and two young children, David is most ‘at home’ cooking up a feast for friends and family and making a ‘mean’ G&T! Contrary to common belief, he is no relation to Ace and believes that happiness comes from achieving an abundance of love, laughter, and learning.

Connect with David

KamGuru.com
Connect with David on LinkedIn

Feeling Pod-Curious?

Maybe it’s time to start your own Podcast?

Discover the 7 steps we use to help publish over 2000 podcasts each month!

Pod-Star is a free guide that will help you to get clear on how podcasting can help you, even if you…

🎤 Aren’t a ‘No. 1 best selling author'
🎤 You Don’t much like the sound of your own voice
🎤 You Find the idea of the tech and recording process daunting

Guest User